Miele W 3831 WPS

I replaced my old Miele with the 3831 and from day one have been very disappointed. This machine does not clean clothes, eg my son stepped on a clean sheet while helping me to fold, it was a dusty thong imprint, no oil, grease or dirt, but to this day...

Thought I would share my experience with this machine - I have now owned it for 8 years and I am very happy with it ( family of 5). The only issue we have had is on two occasions the machine as stopped about 30 seconds into the wash cycle with ---- on...

Very disappointed with this machine. I've had it a few years and it has broken down many times. If I put more than a few things into it, the 'inlet drain' blocks and I have to drain the machine by tipping it to the side. Not a good machine for a family.

Cleans clothes well but clothes/towels always seem to come out very crunchy no matter how much I vary the washing powder. It has broken down after 4 years. It will take 2 weeks for a service man to come out and I'll have to deal with no wahsing machine...

Excellent washing! Loud sound like a jet plane when spinning. Has broken down 4 times in 4 years. Has cost more to fix than the original purchase price. Terrible customer service from Miele! Have been on phone hold for over 3 hours with no answer, had...

I have had this machine for 7 years now. I wanted a front loaders, and 1000 rev/mn minimum spin . I do about 3 loads a week. It is efficient. It washes well, rinses well and spin enough for the load to air dry in no time. It is so quiet that I...

Has been great, but after 4 years I think water has got into the motor. The Drain and inlet lights come on. Miele have said we would need to take it in for repairs, however when I drain the machine and tilt it to get out all the water the washer works...

ces its self- so so very frustrated with this machine- Would never ever buy one again- especially at nearly $2500. I would rather pay for extra water use- because at least I get better results and don't have to rewash or re-spin any loads!!

The machine is absolutely fabulous. I wash three loads every day, 7days a week without fail. Themachine just keeps going and going, it is incredibly reliable and the quality of wash is excellent, cannot fault in anyway. Those who complain have no idea!...

Purchased the machine brand new from Harvey Norman. We have 2 children at home and the machine is used approximately 4 -5 times per week. The miele repair man said it was just bad luck! which I thought was a bit rich considering what I paid for the...